Smartwares View for PC

Smartwares View App Review: Features and Functionality

If you're looking for a reliable and functional app to manage your Smartwares doorbell and surveillance cameras, Smartwares View is worth considering. The app has received mixed reviews from users, but overall, it offers a decent set of features and performance. Here's a detailed analysis of the app based on user feedback:

Functionality and Performance

One of the most significant advantages of Smartwares View is its stable functionality. Many users have reported that they haven't experienced any significant issues with the app for over a year. However, some users have suggested that the app could be improved by eliminating the need to request a code for unlocking the door. Instead, a confirmation dialog would suffice.

The app's picture quality is another feature that has received positive feedback from users. The cameras provide high-quality video, and the app allows you to view the footage from anywhere in the world. However, some users have found it a bit fiddly to set up the app initially. Once past that, though, the app performs well.

One user reported that they had wired the bell in using a network cable and also connected a door opener from Maasland and a 24V gong. They needed an electrician to get the bell working as it seemed not to work at 24V. However, the electrician lowered it to 12V, and the door opener still works, making the user happy.

Another user reported that the app didn't work with their Google Pixel 2 XL, despite trying everything, including battery optimization, do not disturb restriction, and hard reset. The app worked fine on their Hauwei P8 and iOS devices. Google support suggested that it might be a security issue between the app and phone. The developers are hopefully working on a fix.

Camera Features

The app's cameras have received high praise from users. They provide excellent video quality and are easy to connect and use. However, some users have reported that they're not sure how to sync two cameras for detection to record or loop record. One user eventually figured it out and found the doorbell video to be of very nice quality.

Another user reported that they needed to charge the doorbell every 15 days, but they didn't have visitors every day, so it wasn't a significant issue. They found the app easy to set up and configure and fast, responsive, and intuitive to use.

Security and Accessibility

Smartwares View is an excellent app for anyone looking to strengthen their security or care for their elderly parents. It provides a visual of the property from anywhere in the world and can be used in addition to other surveillance systems. One user reported that they had some difficulty wiring the app to their existing main wiring at first, but it's now working well.

Some users have suggested that the app could be improved by providing better picture quality when the camera detects something and sends the picture via app or email. They've also suggested granting access via FTP to download videos from the SD card and adding an IR cut. Some users have also suggested removing the hallow ring light of the ring button and adding a protection cover or reinforcement of the device using metal.

User Experience

Overall, the Smartwares View app offers a positive user experience. Some users have suggested minor tweaks to the menus or functions, but these are minor preferences. One user reported that they wanted a Skybell but couldn't afford it, so they opted for the Byron video doorbell, which works via the SmartThings app. They've only been using it for a month, but so far, the experience has been positive.

Finally, some users have reported that they've had issues with the app, but they've found that it's usually because they haven't read the instructions correctly. The app works well with the Smartwares DIC-23112 Wi-Fi doorbell - Bedraad - 1080P HD Wifi en LAN and has been used on two Android handsets (Nexus 6P and Huawei P20 Pro), both 8.1.0. The app works flawlessly so far.